Horst Schulze on Creating Excellence

Horst Schulze on Creating Excellence

Horst Schulze, founding president and COO of Ritz-Carlton

Ritz Carlton grew to over 40 U.S. locations under Horst Schulze’s vision to be the leader in the service business worldwide. In this episode of Framework Leadership podcast, he talks about the relentless pursuit of excellence through service to others. For more on Schulze, see his new book, Excellence Wins, available from major retailers.

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June 19, 2019